Privacy policy

Privacy Policy

Last updated: 10 Dec 2023

This Privacy Policy describes how Goat touché collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Goat touché.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies.

Information We Obtain from Third Parties

We may obtain information from:

  • Service providers (e.g., Shopify)
  • Payment processors
  • Advertising and analytics partners

How We Use Your Personal Information

  • Providing Products and Services
  • Marketing and Advertising
  • Security and Fraud Prevention
  • Communicating with you

We also use your information for SMS notifications, marketing, and abandoned cart reminders. Consent data is not shared except with messaging partners.

Cookies

We use cookies to improve your experience and analyze usage. You can manage cookies through your browser settings.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers
  • Business and marketing partners
  • Affiliates
  • Legal authorities when required

User Generated Content

Any content you post publicly may be visible to others. We are not responsible for how others use it.

Third Party Websites and Links

We are not responsible for third-party sites linked from our Services.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their data.

Security and Retention of Your Information

We take reasonable measures to protect your data, but no system is completely secure.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access
  • Delete
  • Correct
  • Transfer
  • Restrict processing
  • Withdraw consent

Complaints

You can contact us with any concerns, and you may also contact your local data authority if needed.

International Users

Your information may be processed outside your country, including in the United States.

Contact

If you have any questions or want to exercise your rights, contact us at:

Goattouche@gmail.com

Refund Policy

We have a 30-day return policy.

To be eligible:

  • Item must be unused and in original packaging
  • Proof of purchase required

To start a return, contact:
Goattouche@gmail.com

Damages and Issues

Inspect your order and contact us immediately if there is an issue.

Refunds

  • Refunds processed within 10 business days after approval
  • Contact us if delayed beyond 15 business days

Email: Goattouche@gmail.com