Refund Policy
At Goat touché, we offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return:
- Your item must be in the same condition that you received it
- It must be in its original packaging
- You must provide a receipt or proof of purchase
How to Start a Return
To initiate a return, contact us at:
If your return is accepted, we will send you:
- A return shipping label
- Instructions on how and where to send your package
For any return-related questions, feel free to email us anytime at the same address.
Damages and Issues
Please inspect your order upon arrival. If your item is:
- Defective
- Damaged
- Incorrect
Contact us immediately at Goattouche@gmail.com so we can evaluate the issue and resolve it as quickly as possible.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval status of your refund.
If approved:
- Your refund will be processed to your original payment method
- Please allow up to 10 business days for the refund to be completed
Keep in mind that your bank or credit card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
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